What is Chronogram Social Club?
Chronogram Social Club is our membership program, a way to support independent, local publishing and build a more direct relationship between the magazine and the readers who rely on it. It's designed to be simple: a low cost to join, clear value at every level, and perks that grow out of the work we're already doing.
Why should I become a member?
Joining isn't about unlocking an exclusive clubhouse or extra content for its own sake. It's a straightforward way to support journalism you already read and value, with a few ways to stay connected in return: discounts and giveaways from businesses and artists across the region, event invitations, and the magazine itself. Every membership, at any level, helps keep independent local coverage in the Hudson Valley sustainable.
How do I sign up?
Choose the tier that fits you above, and you're set, your membership starts right away.
Is there a free way to support Chronogram or stay connected?
Chronogram is still free to pick up at venues, cafes, bars, and community spaces across the Hudson Valley, just as it's always been. We also have a free newsletter, where 35,000 Chronogram fans get our content sent directly to their inboxes.
What are the membership tiers, and what's included at each?
There are three tiers, each one building on the last. All memberships are pay-what-you-can above the monthly minimum listed below, so you're welcome to give more if you're able.
Neighbor, starting at $5/month
- Full access to our member-exclusive newsletter
- First look at discounts and giveaways from businesses and artists across the region
- An invite to our annual Chronogram Social Club "gala"
- A copy of the magazine waiting for you at every launch party
Collaborator, starting at $10/month
- Everything included at the Neighbor level
- The magazine mailed directly to your home each month
- Discounts on member-exclusive Chronogram merch
Sustainer, starting at $25/month
- Everything included at the Collaborator level
- Free member-exclusive merch
- The option to have your name listed as a supporter, in print and online, once a year
Will I receive the print magazine?
Chronogram is still free to pick up around the Hudson Valley, just as it's always been. Members at the Collaborator level and above also get it mailed straight to their home each month, so you don't have to track one down.
Can I upgrade, downgrade, or cancel my membership at any time?
If you're on a monthly plan, yes, you can change tiers, adjust your pay-what-you-can amount, or cancel whenever you'd like through Memberful. Yearly memberships are paid upfront for the full year, so if you cancel partway through, that payment isn't refunded. You're always welcome to simply not renew when your term is up.
Will benefits or pricing change in the future?
We'll check in on the program at the six-month mark and do a fuller review at the one-year mark, looking at how members are using and enjoying each tier. Any adjustments to pricing or benefits would come out of that review, shaped by participation and member feedback.
How do I manage my account?
To manage your account, simply click on "Account" located in the top right corner of the website. This will open the account menu where you can manage all aspects of your membership.
How do I update my account information?
To update your account information (name, email, password, etc.), navigate to the "Account" section within the menu.
Where can I find my subscription details?
Your subscription details, including current plan information and billing cycle, can be found under the "Subscriptions" section in your account menu.
Can I manage multiple subscriptions from one account?
Yes, if you have multiple subscriptions, you can manage them all conveniently from your account menu under the "Subscriptions" section.
How can I contact customer support regarding my account?
For any account-related inquiries or assistance, please reach out to us at marketing@chronogram.com.